Shipping Policy

​Shipment processing time

All orders are processed within 1-2 business days. 

Shipments and deliveries do not occur on weekends and holidays. If Batu Lee is experiencing a high volume of orders, the processing time can get delayed. We’ll communicate these changes through mail and what’s app. 

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methods : Estimated delivery time : Shipment cost : Rs 90 for prepaid/COD orders. 

Surface Delivery : 6-10 business days

Shipment confirmation and order tracking

You can expect to receive shipment confirmation and tracking number within 2-3 business days.

Customs, duties, and taxes

Batu Lee is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Batu Lee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We’re shipping only in India. 

​​For more information, email batulee77@gmail.com.